777ko Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Welcome to 777ko. We understand how valuable your personal information is, which is why our Privacy Policy is built on complete transparency. This policy explains how 777ko collects, uses, and safeguards your data.

777ko's Privacy Policy complies with international data protection regulations. We believe you should have full control over your own data, so we collect only what is necessary and keep it under the highest level of protection.

This Privacy Policy applies to all 777ko services — including the website, mobile app, live chat, and customer support. If you have any questions, please do not hesitate to contact us.

2 What Information We Collect

777ko collects two types of information — data you provide directly and data collected automatically. Details are outlined below:

Information you provide directly:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Address & Nationality
• National ID / Passport number (for KYC verification)
• Payment details (Mobile Banking, Nagad, Rocket, etc.)

Automatically collected information:

• IP address and device type
• Browser type and operating system
• Site browsing data (page views, clicks, time spent)
• Gaming history and transaction records
• Data from cookies and tracking pixels

3 Use of Data

777ko uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent. The primary uses are:

• Account management: For registration, login, and identity verification.
• Payment Processing: To accept deposits and process withdrawals.
• Service Improvement: To personalize your experience and develop new features.
• Customer support: To resolve your complaints and queries promptly.
• Security Protection: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: For retaining data in compliance with regulatory requirements.
• Promotional Communications: To send you information about bonuses and offers, based solely on your consent.

4 Data Sharing & Disclosure

777ko does not sell or arbitrarily share your personal information with third parties. However, your data may be shared in the following limited circumstances:

• Payment Processors: Only the necessary information is shared with trusted payment gateways to process deposits and withdrawals.
• Technology Partners: Game providers and platform service providers — under contractual confidentiality terms only.
• Law enforcement agencies: Information may be disclosed in response to a court order or valid legal request.
• AML/KYC verification providers: Information may be shared with authorized agencies for anti-money laundering purposes.

5 Cookie Policy

777ko uses cookies on its website and app to enhance your experience. We use several types of cookies:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your preferences such as language and layout.
• Analytics Cookies: Anonymous data is collected to understand site usage and drive improvements.
• Marketing Cookies: Used to show relevant ads only with your consent.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6 Data Retention Period

777ko retains your information only for as long as necessary. Once the retention period expires, your data is securely deleted. Standard retention periods are:

• Account information: Up to 5 years after account closure (as required by law)
• Transaction Records: 7 years (as required by financial regulatory authorities)
• KYC documents: 5 years after account closure
• Customer service records: 3 years
• Analytics Data: Up to 24 months (in anonymized form)

Once the retention period expires, your data is permanently deleted or anonymized in a way that makes identification impossible.

7 Security Measures

777ko protects your information through multiple layers of security:

• 256-bit SSL/TLS encryption: All data transfers occur over encrypted channels.
• Firewall & DDoS Protection: Unauthorized access is blocked at the server level.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Regular Security Audits: Periodic security audits are conducted by third parties.
• Access controls: Only authorized personnel have access to your data.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

Please note that no method of transmission over the internet is completely secure. Always keep your password and login credentials confidential and never share them with anyone.

8 Your Rights

Under 777ko's Privacy Policy, you have the following rights over your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your information for a specific purpose.
• Data Portability: You can receive your information in an easily readable format.
• Right to object: You may object to marketing or specific types of processing.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9 Protection of Minors

777ko is strictly for adults aged 18 and above. We do not knowingly collect information from minors. If we are notified that a minor's data has been collected, we will immediately delete that information and close the associated account.

If a parent or guardian suspects their child is using 777ko, please contact us immediately. We will take prompt action.

10 Privacy Policy Updates

777ko may update this Privacy Policy from time to time. For significant changes, we will:

• We will notify you at your registered email address
• The update date will be clearly displayed on this page
• Consent to the new policy will be collected on first login

Continuing to use 777ko after any changes have been made means you accept the updated policy. We recommend checking this page regularly.

11 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 — via website or app

We may verify your identity before processing any data rights request. We will respond within 30 days of verification.